Pole Power Studio Terms and Conditions


  • Please arrive 5 minutes prior to your class starting or you may be refused entry and will forfeit your class. This is to ensure you warm up properly with the class, reducing risk of injury and ensuring your class starts on time. Late students will NOT be permitted to join in the class if they have not attended the warm up. Refunds for late students will not be issued.

  • Pole Power reserves the right to alter the timetable or teacher due to circumstances beyond our control.

  • You must have completed the PARQ (Health questions) form and waiver before taking part in any class/event or workshop.  You must inform Pole Power of any changes to your medical condition at each class.


  • If you need to miss a class please give us at least 24 hours notice. Classes missed with less than 24 hours notice or without notice will be forfeited. You will be charged in full for less than 24hrs notice of non attendance of any class.


  • Courses and memberships are not refundable or transferable


  • For parties, the deposit must be paid at time of booking and the balance of the party must be paid at least 5 days in advance of the date of booking. In the event of cancellations, deposits are non-refundable.


  • Pole Power reserves the right to refuse entry to the studio for any reason.


  • People believed to be under the influence of alcohol or drugs will be asked to leave classes/parties IMMEDIATELY.


  • Please do not apply lotions, moisturisers or creams on the day of the class. Not only will it make you slippy, increasing the risk of injury but it also leaves the poles slippery for others, increasing their risk of injury too.


  • You are the best judge of your own health. If you have any sickness or injuries which may put you or others at risk during the class, please inform your instructor.


  • You must tell your instructor if you injure yourself during class no matter now minor you think it may be.


  • In the event of snow or bad weather there will be notices placed on our Facebook page, website and mailing list. We will also try to contact you individually by text. Please get in touch with the instructor if you are unsure.


  • The mats are provided for your safety, please feel free to use them.


  • You are NOT permitted to teach other students whilst attending classes at Pole Power. This is for your own safety.


  • Please do not show or help other students into or out of moves. Our insurance only covers appointed persons to teach. Therefore if someone is trying a move they have not been shown by an appointed person, Pole Power will not be liable for any compensation. Every individual is taught moves based on their previous experience, flexibility and strength. Pole fitness instruction involves breaking down many parts of a move. If you were to show someone a new move and miss out a piece of vital information, this could result in a fellow student spending endless amounts of energy, wrongly trying to get into/out of a move with the poor techniques or potentially injuring themselves. Therefore we request you DO NOT teach other students new moves during the class. Only appointed persons are permitted to teach.


Need to speak to head office? Email info@pole-power.co.uk

Studio Terms & Conditions  -  Privacy Policy